Your job is to treat patients not EMR. Our system is a tool for you to achieve your primary goal not to replace or overtake it.
We want to build a rock-solid system from the ground up rather than growing our system through acquisitions or other means. Don’t get us wrong, we love integrations and support many of them but the real deal is that being a cohesive system means truly being under a single roof and being built by a single team.
We work for our clients first and foremost, not investors. Our goal is to make clients happy and then to trust that everything else will follow.
We’re not a system built on the infomercial style of product development. We want to build honest to goodness features that stand the rigorous tests of day to day practice use, not gimmicks that demo well but have no value
We recognize the importance of compliance, particularly Medicare. Our goal is to build a system that drives and eases compliance tasks for your practice. Our goal is not to take every Medicare change and to use it as a fear tactic to charge you more money or bully you.
Physical Therapists are highly educated and trained individuals with immense talent. We build systems to help talented people not systems to replace them. We’re proud of our offerings but recognize that your clinical judgement is better than anything we could ever create
We care about quality. We take every report and feedback seriously and will do everything we can to resolve issues and to implement as much feedback as possible
The team was very courteous and professional. They responded promptly and took whatever time was necessary to answer my questions.
We've been working with the EmpowerEMR team for a decade now and can't say enough good things about how attentive they are to our needs and how the platform has successfully grown along with our business.
Overall excellent EMR solution for PT and outstanding customer support.
Your team is fast and knowledgeable!
Response was quick and thorough. Appreciate it!
This saves us a TON of time!
You all are always such a great help!
I appreciate the patience and help solving my issues.
Excellent communication back and forth about my question - very clear and helpful.
Thank you! Super excited about all the new improvements to the EMR that were just released! Your team did a great job with upgrades! Looking forward to what else is to come!
Perfect service and results
Quick accurate response, Empower is awesome!
We've loved the easy customization and the many built-in features. Help with any issues has always been prompt and thorough.
Very user friendly, specific to PT's, easy to adapt the evals/re-evals for your specific clinic
Overall, we've been very happy with Empower ease of use, customization, all-in-one approach, and very fast customer service. We're very happy we made the switch from our previous EMR.
I love all the updates and am thankful for you listening to your customers.
We were dreading an EMR switch. Now we can't believe we waited so long. It was easy and Empower is so much better.
I get immediate responses. The staff is on top of my request/question and it take no time to get a resolution. Great Team!!!
Empower makes our old EMR feel like it was paper documentation.
Works great for us. Updates created based on customer feedback. Help requests are timely!
Empower EMR is easy to use and there are frequent updates that continue to make the clinicians job easier. I have tried two other programs prior to Empower EMR, and Empower EMR is hands down a better product and better company.